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| Hardware |
| Juniper MX 960/480, Juniper QFX 5100/3500, Juniper EX 4200/4550, Juniper Virtual SRX |
| Cisco 800/2900/7200/7600 routers, Cisco Catalyst 2900/4900/6500, Cisco PIX/ASA |
| Dell PowerEdge, Dell EqualLogic, HP ProLiant, HP StorageWorks, HP BladeSystem |
| Protocols / Practises |
| BGP, IS-IS, OSPF, IPv6, STP, ERPS, MPLS, RSVP-TE, LDP, BFD |
| DiffServ, IPsec VPN, Stateful filtering, NAT, Provider bridging, WDM |
| Operating Systems |
| FreeBSD 4 - 12, Debian 4 - 10, Windows Server NT4 - 2003, MS-DOS |
| Applications |
| Apache, PostgreSQL, MySQL, Exim, Asterisk, FreeRADIUS, Samba, Netfilter |
| VMware ESX/ESXi 3 - 6.5, VMware vCenter, VMware Workstation |
| Microsoft Exchange 5.5 - 2003, Microsoft SQL 7 - 2005, Microsoft IIS 4 - 7 |
| Juniper Networks Certified Specialist (JNCIS-SP) | |
| JN0-360 - Service Provider Routing and Switching Specialist | Nov 6, 2014 |
| Juniper Networks Certified Associate (JNCIA) | |
| JN0-102 - Juniper Networks Certified Associate – Junos | Jul 18, 2014 |
| Cisco Certified Network Professional Service Provider (CCNP-SP) | |
| 642-661 - Configuring BGP on Cisco Routers | Sep 29, 2009 |
| 642-611 - Implementing Cisco MPLS | Sep 2, 2010 |
| 642-642 - Implementing Cisco Quality of Service | Feb 10, 2011 |
| 642-902 - Implementing Cisco IP Routing | Oct 11, 2012 |
| 642-887 - Implementing Cisco Service Provider Next-Generation Core Network Services | Sep 9, 2015 |
| 642-889 - Implementing Cisco Service Provider Next-Generation Edge Network Services | Sep 23, 2015 |
| Cisco Certified Security Professional (CCSP) | |
| 642-502 - Securing Networks with Cisco Routers and Switches | Mar 29, 2007 |
| 642-552 - Securing Cisco Network Devices | May 30, 2007 |
| 642-522 - Securing Networks with PIX and ASA | Oct 01, 2007 |
| 642-532 - Implementing Cisco Intrusion Prevention System | Nov 05, 2007 |
| 642-511 - Cisco Secure Virtual Private Networks | Jan 28, 2008 |
| VMware Certified Professional (VCP) | |
| VCP310 - VMware Certified Professional on Virtual Infrastructure 3 | May 14, 2007 |
| VCP410 - VMware Certified Professional on vSphere 4 | December 15, 2009 |
| VCP510 - VMware Certified Professional on vSphere 5 | February 9, 2012 |
| Cisco Certified Network Associate (CCNA) | |
| 640-801 - Cisco Certified Network Associate | Feb 04, 2005 |
| Citrix Certified Administrator (CCA) | |
| 1Y0-220 - Citrix MetaFrame XP 1.0 Administrator | Sep 21, 2001 |
| Microsoft Certified Systems Engineer on Microsoft Windows NT 4.0 (MCSE) | |
| 70-058 - Networking Essentials | May 10, 1999 |
| 70-059 - Internetworking with Microsoft TCP/IP on Microsoft Windows NT 4.0 | Jun 16, 1999 |
| 70-067 - Implementing and Supporting NT Server 4.0 | Jul 02, 1999 |
| 70-068 - Implementing and Supporting NT Server 4.0 in the Enterprise | Jul 16, 1999 |
| 70-073 - Implementing and Supporting NT 4.0 Workstation | Jul 23, 1999 |
| 70-087 - Implementing and Supporting Microsoft Internet Information Server 4.0 | Sep 17, 1999 |
| Cudo Ventures · Engineering Director | April 2018 - Present |
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| MiMiC · Engineering Director | June 2017 - March 2018 |
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| C4L · Network Engineer | February 2013 - April 2017 |
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Responding to the needs of the business, I relinquished my previous role in order to join the network team in a wholly hands-on capacity. I was asked to become the principal engineer on a project to architect, design, and deploy a new network. The new network project's purpose was to replace the existing Cisco network, based around long-path Ethernet VLANs running PVST, with a network using Juniper and Extreme devices, where VPLSs over MPLS would deliver layer 2 services, and a centralised, dedicated BGP core would deliver layer 3 services. For the project, I produced designs ranging from high-level topologies for the connection of the 24 datacentres, through to BGP and VPLS endpoint relationships, right down to detailed, specific configurations for Juniper MX routers. I personally planned and implemented the migration of all tier 1 providers and peering exchanges onto the new network. While in this role, I also had involvement with business-as-usual activities, which included pre-sales, provisioning, maintenance, and support functions. Additionally, I served as a technical trainer and mentor for other members of my immediate team, as well as to the sales and technical support areas of the business. |
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| C4L · Infrastructure Manager | September 2012 - February 2013 |
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Following a re-organisation within the business, my responsibilities were expanded to include the running of all elements of the technical infrastructure management, for both network and systems operations. I was called upon to manage and to provide technical mentoring and guidance to the teams who architected, designed, implemented, maintained, monitored, and supported both the network and the server and storage environments. The infrastructure teams were also involved with pre-sales solution specification for customer opportunities, provisioning for complex customer configurations, delivery of the more complicated customer managed services, as well as being an escalation point for technical support. I personally had a hands-on involvement in many cases. |
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| C4L · Systems and Software Manager | March 2011 - September 2012 |
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Due to the growth of the server and storage services part of the business, I formed a new department dedicated to technical operations for that area. This also included a software engineering function to develop platforms in support of this area's growth. The systems and software department grew to over ten people, and as well as continuing to perform hands-on work, I was required to manage the staff, the maintenance and expansion of the technical assets, and delivery of projects for this area. The most noteworthy project initiated and fully delivered during this time was an in-house developed virtualisation-management platform, which used free and open-source components to provide a complete cloud server hosting environment. |
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| C4L · Solutions Architect | September 2008 - March 2011 |
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Joining an organisation whose business mostly comprised of datacentre colocation and connectivity services, I was initially called upon to design and implement a new service portfolio that expanded into providing virtual and physical servers, as well as shared SAN hosting. In addition to the server and storage services, because of the small size of the technical team, I was also involved in pre-sales, provisioning, and support for the Ethernet and IP services, giving me extensive exposure to Internet service provider operations as a whole. |
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| G3 · Systems Engineer | March 2008 - September 2008 |
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Working for a solutions and software-development business, my role involved activities in both of these areas. The business mostly focussed on smaller customers looking for one provider to deliver all aspects of the technology infrastructure. In the solutions delivery part of my role, I was involved in setting up and providing ongoing support for both Windows and Linux servers, as well as Cisco and Linksys networking and telephony devices. This included messaging, database, anti-malware, backup and voice communication server software, as well as wired and wireless access, firewall, VPN, and access control on small-office routers and switches. My involvement in the software development side of the business included both additions and modifications to existing web applications, and the creation of a number of small web applications. I created and supported both ASP and PHP applications, examples of which include support desk, accommodation reservation, and business metrics reporting. |
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| Deverill · Senior Technical Consultant | April 2003 - March 2008 |
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As a technical consultant within the solutions and services part of the business, my time was mostly spent on implementations and pre-sales support, though I also spent some time providing high-level technical support to the helpdesk and remote managed operations teams. On the pre-sales side, I was required to attend customer visits alongside salespeople to identify and refine the appropriate solution to the customer's requirements. This would usually be followed up by specifying the needed hardware, software, and engineering for the suggested solution, as well as writing the technical portion of a proposal to the customer. Other activities I performed relating to my pre-sales role included delivering technical presentations at briefings hosted by the company to educate customers about new technologies, as well as participation in the product review process, in which I would make recommendations and perform technical evaluations of new products. On the implementation side, I was involved in the larger projects undertaken by our engineering teams. This was usually projects where a large contingent of VMware and SAN infrastructure, or complex Cisco network environments were to be employed. |
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| Deverill · Internal Systems Support | May 2000 - April 2003 |
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To support the various groups within the business, including teams such as the helpdesk, remote managed operations, and systems engineering, a diverse infrastructure incorporating multiple private and publicly-facing networks and servers was required. During the time that I was responsible for the internal systems of the business, I implemented and supported Cisco routing, switching, and firewalling devices, as well as Windows and BSD servers performing various roles as required to deliver the requirements of the various departments. Projects I undertook included redesigning the network to separate departments with differing security stances into their own firewalled VLANs, migrating from a NetWare NDS to a Windows AD, implementations and upgrades of a number of Exchange, SQL and Terminal Services servers, as well as the adoption of a number of new line-of-business applications. |
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| Deverill · Helpdesk Analyst | December 1999 - May 2000 |
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As a provider of IT solutions, services, training, and software development, the business operated a helpdesk that customers could contact for support on hardware and software problems. The support provided included covering items such as desktop and server hardware, networking devices, Windows operating systems, Microsoft Office applications, Microsoft BackOffice applications, and Citrix MetaFrame. I performed a third-line role on the helpdesk, receiving problems escalated from the first-line and second-line analysts. I gathered experience dealing both with smaller organisations without technical staff, as well as with larger organisations incorporating their own technical teams. In the role, I was required to work to contracted service levels having varying response and resolution targets. The helpdesk team used an incident management application, in which all activity from initial contact to final closure was logged. |
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| Deverill · Configuration Engineer | March 1999 - December 1999 |
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Working in a section of the business where server configuration was performed prior to equipment being dispatched to the customer, I performed both hardware and operating system setup, mostly on Compaq ProLiant servers. The role included installing of components such as additional processors, memory, expansion cards and tape drives into various different models of server. I would liaise with the systems engineer who was to perform the on-site installation to determine the desired setup, and then implement this before shipping the server. I was required to use both order processing and job management applications to co-ordinate my work on each job with sales, logistics, and service delivery sections of the business. |
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| The Purbeck School Sixth Form | 1996–1998 |
| A-Level German | Grade C |
| A-Level Physics | Grade E |
| The Purbeck School | 1993–1996 |
| GCSE German | Grade A |
| GCSE Science | Grade B × 2 |
| GCSE Mathematics | Grade B |
| GCSE English Literature | Grade B |
| GCSE English | Grade C |
| GCSE Geography | Grade C |
| GCSE Drama And Theatre Arts | Grade C |
| GCSE Business Studies | Grade D |
| GCSE Design | Grade D |
| Bovington Middle School | 1989–1993 |
| St. Mary's Primary School | 1985–1989 |